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Privacy Policy

Last updated: February 2026

Chasing Cats Club respects your privacy and only collects the information we need to deliver your membership, communicate updates, and improve our services.

1. Information We Collect

Account Information

  • Name and email address when you register
  • Username and profile details you choose to provide
  • Password (stored securely using industry-standard hashing)

Billing Information

  • Payment card details are processed securely by Stripe and never stored on our servers
  • We receive transaction confirmations and subscription status from Stripe

Usage Data

  • Content you view, watch progress, and engagement metrics
  • Questions you submit and discussions you participate in
  • Device information, browser type, and IP address for security and analytics

2. How We Use Your Information

  • Provide Services: Deliver access to content, process payments, and manage your account
  • Personalization: Recommend content based on your interests and viewing history
  • Communication: Send membership updates, new content notifications, and educational pass reminders
  • Improvement: Analyze usage patterns to improve our platform and content
  • Security: Detect and prevent fraud, abuse, and unauthorized access

3. Information Sharing

We never sell your personal information.

We may share information with:

  • Service Providers: Stripe (payments), Vercel (hosting), email services
  • Legal Requirements: When required by law or to protect our rights

4. Data Retention

We retain your account data while your account is active. After account deletion, we may retain certain data for legal compliance and fraud prevention for up to 7 years.

5. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information via your profile settings
  • Deletion: Request account deletion by contacting us
  • Export: Download your data in a portable format

6. Cookies & Analytics

We use essential cookies for authentication and preferences. We use Vercel Analytics to understand site usage in an anonymized way. No third-party advertising trackers are used.

7. Contact

Questions about privacy? Contact us at hello@chasingcats.club.